Support and help

Your feedback is important because it helps us improve Cardano and the testnet. We have an active Telegram channel and a dedicated support page to help you with your issues and questions.

We are also creating documentation with the support of our pioneers, a small group of stake pool operators. As that documentation is completed, we will add it to the sections on this website. Please check back regularly, or you can access draft documentation here.


You can reach the developers of Cardano directly on the Telegram website. Just join the @CardanoStakePoolWorkgroup channel.

HOW TO GET TECHNICAL SUPPORT To contact IOHK Technical Support, please submit a request using the Submit a request form. You can also click the Support button at the bottom right of your screen. The request form is better if you have a lot to write.

© IOHK 2015 - 2021

Cardano is an open-source project.

Cardano is a software platform ONLY and does not conduct any independent diligence on, or substantive review of, any blockchain asset, digital currency, cryptocurrency or associated funds. You are fully and solely responsible for evaluating your investments, for determining whether you will exchange blockchain assets based on your own judgement, and for all your decisions as to whether to exchange blockchain assets with Cardano. In many cases, blockchain assets you exchange on the basis of your research may not increase in value, and may decrease in value. Similarly, blockchain assets you exchange on the basis of your research may fall or rise in value after your exchange.

Past performance is not indicative of future results. Any investment in blockchain assets involves the risk of loss of part or all of your investment. The value of the blockchain assets you exchange is subject to market and other investment risks